Voice Connect

Ensuring Successful Adoption

Gijima’s Teams Voice Connect Adoptions Success is fully aligned to the Teams Operations Framework intended to deliver Cloud PBX and PSTN Conferencing workloads powered by Office 365.

Change Management is a systematic model which focuses and specializes on the people side of projects that entail change, both from the perspective of an organization and on the individual level. It is necessary, if not imperative as a vehicle for the smooth transitioning of people from a current mode of operation into a new one. Change Management skills include leadership development, sales, marketing and communication skills.


Plan Deliver Operate
Project Definition Workshop Deploy Central and Regional Components Engage in Monitoring
Discovery Workshops User Acceptance Testing Engage Ongoing / Reporting
Adoption Workshops User Awareness Materials Initiate / Ongoing Support
Persona Alignment Pilot Planning Start to Manage Day to Day Operations
Cloud PBX Architecture / PSTN Conference Pilot Awareness Campaigns
Design Operations Plan Train End Users Champions
Adoption and Training Plan Initiate Support